Our casino builds each promotion around three things we can explain plainly: what the offer pays out, which games count toward it, and what you must do to release it. We display the rules before opting in, and we hold the same rules for first-time and returning account holders unless the promotion specifies otherwise. Here you can review our current bonus structure, the requirements for every offer type, and the gameplay features used in our special rounds.

Promotion types and their conditions

Dragon Cash slot runs a deposit match, a no-deposit credit, cashback on net deficit, and free spins on chosen slots. Of the four options, deposit matches are the most common; they add a percentage to your initial deposit of the day and transfer a wagering requirement based on a multiple of the credited amount. Cashback runs differently: we calculate it from net losses over the qualifying window and pay a percentage back as cashable balance, which is why the cashback rate on our offer for the week sits below the headline rate on our welcome match. A no-deposit credit needs no upfront payment but carries a elevated wagering multiple since the funds from the bonus do not come from our own balance. Free spins are posted to a single title and release into your balance as real funds once the spins are used.

Our Dragon Cash slot lobby pages list every promotion next to the games it applies to, so you can confirm coverage before you claim. When a promotion specifies certain titles, wagers on other games still contribute to your playthrough requirement, though they neither award bonus spins nor qualify for title-based cashback. We state this distinction in the promotion card itself rather than in a distinct terms document, because most disputes we manage come from assumptions about which games are included.

Each promotion comes with an expiry date, and the period starts when you claim the offer rather than when we announce it. Promotions you do not claim disappear from your account, while any bonus funds not wagered within the disclosed period are removed too. Deadlines cannot be extended on request, and two deposit matches cannot be applied to one deposit. If both promotions cover a single transaction, the one providing more credited value applies and is shown in your promotion history.

How we determine eligibility for promotions

Eligibility rests on four checks: a verified account, the same account per person, a deposit made from an account you own, and play that stays within the rules of the promotion. We verify your identity using the documents shown within your account panel, completing the review before a withdrawal is released rather than when you register. Accounts using a payment instrument belonging to someone else are closed, and balances are paid only once the source of who fund has been reviewed.

The same account per person means one account per household device in addition. Any mismatch among payment references, device fingerprints, and the withdrawal information you provide sends the withdrawal to manual review. This check is compulsory and treats each customer the same way. Holding a withdrawal for one day is preferable to releasing money to an account used to duplicate an offer, and we would rather explain the delay openly than reject the request later without explanation.

The account conditions in addition govern how you play. A promotion can be voided if we detect bonus-funded play used to satisfy the playthrough requirement of another bonus, if bets exceed the highest permitted stake allowed on the promotion, or if a single session contributes more than a third of the wagering total on a set-multiple offer. We cap maximum wager per spin at a value shown on the promotion card, and wagers above that cap are not counted toward the requirement. If you breach these conditions, we remove the bonus and its resulting winnings and notify you in writing.

Our casino games with their featured options

Slots, live tables, and crash-game titles are found in our catalogue, and every has a distinct promotional relationship. Slots move the widest bonus coverage because free spins, expanding reels, and hold-and-spin rounds give a promotion something to work with. Wagering from live dealer table and card games counts at a lower rate, whereas the related rate for crash games is shown in every promotion. Use the lobby's promotion eligibility filter to display only titles that qualify.

Some games include their own bonus rounds, and those rounds remain subject to the same wagering rules. A free rounds round earned through a qualifying wager still contributes to the promotion's wagering requirement, and multipliers on those spins count at the same rate as your base wager. We award no further money from the bonus when you reach a feature round because it would change the offer's value after acceptance.

Payments, support and responsible play

Use the payment options shown within your account panel for deposits and cashouts, and we record your selected method on the transaction to prevent later confusion. Deposit-match money appear as soon as your deposit arrives, while withdrawals become available once you complete the balance's playthrough requirement. A returned withdrawal appears on your account with its reason and the steps required to submit it again.

Our customer support team responds to promotion questions through the channel used to claim the offer, and we document every adjustment, including manually applied credits after a technical interruption. We as well provide limits on deposits, playtime reminders, and self-exclusion in your player settings, applying them without waiting for a request once activity meets our responsible play thresholds.

We are explicit about one point: our bonuses are designed to extend play, not to guarantee returns, and no promotion changes the mathematical structure of a game. Each playthrough requirement forms part of the deal's conditions, and all conditions appear before you claim it. If any part of a promotion is unclear to you, ask our customer customer support team before you opt in, and we will answer with the exact numbers that appear on the offer listing.